FAQ

Frequently Asked Questions

Yes, Goldconn's Type-C connector supports the latest USB 3.1 Gen 2 standard, which can achieve data transfer rates up to 10 Gbps. At the same time, we are fully compatible with the USB Power Delivery (PD) protocol, which can support up to 100W of power transmission to meet the needs of fast charging and high-power device power supply.

We offer Type-C connectors with a variety of protection levels, including IPX4 splashproof and IPX8 submersible products. These connectors are designed for harsh environments and can effectively resist the intrusion of water and dust, ensuring stable operation of devices in complex environments such as outdoor, industrial or medical environments.

Yes, Goldconn provides free samples of up to 100 for Type-C male or female connectors. We encourage customers to fully test and verify the samples before final mass production to ensure that the product fully meets your design and performance requirements.

Yes, all Type-C USB male and female receptacles designed and produced by Goldconn strictly comply with the USB Association's certification requirements and have passed TID certification. This means that our products have met the strict standards of USB-IF in terms of compatibility, performance and reliability.

Goldconn has introduced automated assembly and automated testing technologies in the production of Type-C connectors. Automated assembly ensures production efficiency and product consistency, while automated testing performs precise testing on each product, thereby achieving 100% product quality assurance and minimizing human errors.

Yes, our sunlight-readable displays feature high brightness (1000-1500 nits), optical bonding, and anti-reflective coatings to ensure excellent visibility in direct sunlight.

Standard modules are IP40. We offer IP65/IP67 rated options with sealed bezels for outdoor and industrial applications requiring water and dust protection.

We support all major interfaces including LVDS, MIPI-DSI, RGB (parallel), eDP, and HDMI. Interface selection depends on resolution and application requirements.

Our modules are designed for 50,000+ hours of operation (approximately 5-7 years of continuous use) with proper thermal management and environmental conditions.

Standard warranty is 12 months. Extended warranties up to 24-36 months are available for industrial and commercial applications.

To provide an accurate quote, we typically require your thermal requirements (e.g., heat load, temperature limits), available space/dimensions, desired material, expected volume, and any relevant 3D models or technical drawings (CAD files). Details on the application environment and airflow conditions are also very helpful.

Lead times vary based on design complexity, chosen manufacturing process, and order volume. For prototypes, turnaround times can range from 2-4 weeks after design finalization. Production lead times will be provided with your custom quote and depend on the specific project. We prioritize efficiency to meet your project deadlines.

Absolutely. Our professional engineering team specializes in advanced thermal analysis. We can utilize state-of-the-art CFD (Computational Fluid Dynamics) and FEA (Finite Element Analysis) software to simulate and optimize thermal performance for your existing designs, identifying potential issues and suggesting improvements before manufacturing.

Goldconn offers flexible manufacturing solutions. While we support high-volume production, we also accommodate low-volume prototype runs and specialized small batch orders for custom heatsinks. Please discuss your specific volume requirements with our sales team, and we'll work to find a suitable solution.

Goldconn adheres to stringent international quality standards, including ISO 9001, ISO 14001, ISO 45001, and IATF 16949. Our processes are also compliant with RoHS directives. These certifications underscore our commitment to consistent quality, environmental management, occupational health and safety, and meeting automotive industry requirements.

Absolutely. We use UV-resistant cover lens materials and UV-blocking optical adhesives that prevent yellowing and maintain light transmittance even after prolonged UV exposure.

Yes, we provide AG (Anti-Glare) and AR (Anti-Reflective) coating options, as well as optical bonding to minimize reflections and improve outdoor readability.

Our LED backlights are rated for 50,000-100,000 hours (to 50% brightness) under normal operating conditions, ensuring long-term reliability.

Yes, we offer chemically strengthened glass, Gorilla Glass, UV-resistant acrylic, polycarbonate covers, and anti-scratch hardcoat layers.

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